InsightLab Perspectives

Thinking for the growth decisions that matter.

Practical perspectives on where to play, how to win, and what to charge — grounded in research, analytics, and real business experience.

Where to play

Markets, categories, segments, and opportunities worth pursuing.

How to win

Customer evidence, competitive advantage, and commercial focus.

What to charge

Pricing, packaging, willingness to pay, and profitable growth.

Two ways to explore

Ideas to consider. Guidance you can use.

Some perspectives help leaders notice what is changing. Others provide a practical path through a decision. Both are designed to make the next step clearer.

InsightLab Field Guides

Practical help for the decision in front of you

Clear questions, frameworks and next steps for customer, market, go-to-market and pricing decisions.

Browse all perspectives

Start with the newest articles or narrow the collection by series or by the business question you are working through.

SignalHow to Win

Why a Promising Product Can Still Be Difficult to Launch

Product value matters, but adoption also depends on whether customers have the priority, confidence, capacity and practical path required to change.

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SignalHow to Win

Understanding the Difference Between the User and the Buyer

A practical way to map the people who experience the problem, evaluate the solution, approve the investment and make adoption work.

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Field GuideHow to Win

What Counts as Real Demand Before Launch?

A practical way to move from encouraging customer interest to the behavioral and commercial evidence needed for the next launch decision.

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SignalHow to Win

Your Competitors May Not Be Who You Think They Are

A practical way to separate direct competitors, substitutes, internal solutions and emerging threats—and focus on the choices customers are actually making.

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Field GuideWhere to Play

How to Choose Your First Customer Segment

A four-part method for finding a focused starting segment with a meaningful need, a strong fit, a practical route to market and workable economics.

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Field GuideHow to Win

Choosing the Right Go-to-Market Motion

How to evaluate self-service, sales-led, partner-led and hybrid motions based on the buying decision your customers need to make.

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Field GuideHow to Win

The Research You Need Before Launching

A practical guide to building enough customer, competitive, pricing and market evidence to move forward with confidence.

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Field GuideWhere to Play

From TAM to Target List

A practical method for moving from abstract market potential to a prioritized list of accounts the sales team can actually pursue.

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Field GuideWhat to Charge

The Price Increase Playbook

A practical guide to deciding who should pay more, why the change is justified and what the business will actually keep.

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Field GuideWhat to Charge

How to Know Whether Good-Better-Best Fits

When three packages simplify the buying decision—and which packaging models to consider when they do not.

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SignalWhat to Charge

Choosing the Right SaaS Pricing Model

How to evaluate subscription, usage-based and hybrid pricing using customer value, cost, predictability and adoption.

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SignalHow to Win

AI Can Accelerate Research. It Cannot Replace Market Evidence.

AI can generate ideas and accelerate analysis, but companies still need evidence about customer needs, willingness to pay, competitive differentiation and market size.

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From perspective to action

Facing one of these decisions in your business?

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